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Difference between Express, Full-Service & Detailing

Kristina Ellis • Aug 27, 2021

One of the biggest questions we get from our customers when we explain the type of carwashes we offer is “well what’s the difference?”

And, to be honest, if we didn’t work in this industry, we would be confused too. I mean, a carwash is a carwash, right?! *wrong*


Continue to read as we explain the difference between all these washes!

There are 3 main types of carwashes you’ll see around town. They are:


  1. Full-service
  2. Express
  3. Detailing

(yeah, there’s a few in-between, but those are the most common in our area.)


So, what’s the main difference between these? Let’s start off with the most long-standing style: Full-Service


FULL-SERVICE CARWASHES

These are the traditional, “old-school” style carwashes you probably grew up knowing. This is where you pull up, get out, (kindly) tell the attendant which wash you’d like to get, and they handle the rest. The crew will vacuum out the inside for you, take it through the tunnel, and towel-dry it, all while you sit back and enjoy! This style started way back in the 1920s, and while is still around, is not common anymore. Nowadays, we’re seeing the industry go to a faster, “in and out” type of style. This isn’t to say they’re going away anytime soon! But, if you pay attention to all the new washes going up, you’ll see they are all “express style,” which is what we’ll explain next.

EXPRESS CARWASHES

Also known as “Automatic carwashes,” this is the most popular style of carwash today. Designed with your time in mind, these carwashes are meant to get you in and out in under 5 minutes, with top-of-the-line-equipment. Here you will pick the wash you’d like, stay in your vehicle as it goes through the tunnel, and then use the vacuums yourself.  There are (usually) self-serve vacuums for you to use, along with monthly plans you can purchase (more on this later). With us, we offer free, self-serve vacuums with any of our washes! Others offer pay-by-the-minute-style vacuums, either with the wash or by itself.


The idea behind these is that our customers are wanting a quicker-style wash, where they don’t need to get out if they don’t want to, and can clean up the interior of their car to their own liking. This is what the majority of our carwashes are now, (Hurstbourne, Preston Fern Valley and, most recently, Bardstown) but we still have two full-service locations - Preston Indian Trail and Nicholasville!

DETAILING

Have a stain, chip or just looking for a deep clean? You’re looking for a detail service my friend!


Detail services are where you’re looking to get rid of that weird stain you have in your car, that smell from when you dropped milk, or those paint chips from driving on the highway, and more. Here you’ll drop off your vehicle, wait for a few hours while a detail service attendant works on your vehicle, and then come by and pick it up when it’s done! With us, we offer interior, exterior, or full-detail services on top of carwashing. *Bonus – every detail with us comes with a free, Ultimate wash.* Detailing services are becoming more popular, with mobile detailing on the rise. The benefit of detailing with a carwash company, however, is the fact that we have been around cars our entire life, so we know a thing or two about cars. 😉


Whether it’s full-service, express or detailing, here at Thomas Car Wash, we’ve got you covered! We offer all these styles of washing, and have been for
over 75 years. In the words of Farmers Insurance, “we know a thing or two because we’ve seen a thing or two.”


Our Locations
By Kristina Thomas Car Wash 10 Jan, 2024
When our family first started Thomas Car Wash, no one really understood why. "Carwashing? Who would want to do that? You want to clean cars for a living?" However, our family pushed forward. Little did they (and we) know of what would come. The first carwash in Louisville. In Kentucky. In the Southeast. And one of the first in the United States. All started by 3 brothers who decided to do something no one else wanted to do. Fast forward 78 years, and we have become the oldest carwash business in the United States , right here in Louisville, Kentucky. Over the years, we've had more fun times, memories and stories than we can remember. Some of our favorites: 1. Uncle Nick (Nick Thomas) closing up shop when it rained and then playing cards with the crew for hours; 2. Planning the region’s first Haunted Carwash - bringing in people from as way away as Chicago and Atlanta; 3. Throwing team events at Churchill Downs, TopGolf and more to celebrate their hard work; 4. Hearing stories of current customers who’s grandparents washed with us back in the day; 5. Building washes all throughout Louisville, serving millions of customers throughout the years. And so many more. Throughout this time, we've put our blood, sweat and (sometimes) tears into this business. Family events were always planned around the wash hours, with many working holidays, weekends, late nights and more. As Eli, Mike and Alex get older, the more they realize how precious and short our time here on life is. After much thought and consideration, the Thomas family has decided to take a break. We will be retiring the "Thomas Car Wash" name & Louisville locations starting January 10th, 2024. Why? Because Eli & Mike want to *actually* retire this time; Alex wants to spend time with his growing family; And most importantly, we know how proud Tom, Nick & Eli Thomas would be to see everything we've accomplished because of them and would want us to enjoy making memories outside of the wash. So, what's going to happen? 1. Thomas Car Wash Louisville locations will be transferred to new owners - Whistle Wash - effective January 10th, 2023. While our name will remain on buildings for up to 6-12 months, we will no longer own these businesses after the 10th. Our Bardstown Road location will remain closed indefinitely. 2. Every one of our crew will have the opportunity to stay with Whistle Wash. We have told everyone that works with us. Absolutely no layoffs have happened under Thomas management. 3. All customers plans will transfer to Whistle Wash ownership after January 10th, 2023. All single-wash tickets & gift cards with "Thomas Car Wash" marketing will be accepted at our current locations until 12/31/2024. 4. Eli, Mike, Alex and the Thomas family will catch up on some much-needed time together. 5. Carwashing is still in our blood. Who knows what we'll end up doing later on - stay tuned on that one! To our crew who has become our family: Words cannot accurately express how much we love and appreciate each and every one of you. From late nights to early mornings, and all the crazy weather in-between, being able to work with some of the most kind, hard-working people Louisville has to offer has been amazing and we are so grateful. We have no doubt we have the best crew in the state, and know that each one of #TeamThomas will do great things. We cannot wait to see it all unfold, cheering you on from the sidelines. We love you all. To all our customers who have become our family: We want to personally thank you for your support. From just driving to wash with us, to telling your friends and family to "Take it to Thomas" - we would not even be writing this if it wasn't for you all. Getting to see and talk to our regulars throughout these years is something so rare nowadays. We are forever grateful for the laughs, the stories, and the quick "Hey how you doing!?" While we know how bittersweet this ending is, please know this isn't a final goodbye, it's a "see you later.” From all of us at Thomas Car Wash, thank you, thank you, THANK YOU for choosing to #WashLocal.  Love, -Eli, Mike, Alex, and the Thomas Family
By Kristina Thomas Car Wash 08 Mar, 2023
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